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  • FAQs

Frequently Asked Questions

Find answers to common questions about our products, delivery, services and policies.

What is Rush Rush Boxes London official websiteWhat is RushRush Boxes London official website?

The official website of Rush Rush Boxes London is https://rushrushboxeslondon.co.uk/

https://wa.me/c/447743682155

We deliver Cardboard boxes and packaging supplies throughout London in under 90 minutes guaranteed, available every day of the week, including weekends. We are here for the moments when next-day delivery simply is not good enough.

We supply a full range of double‑wall cardboard boxes in multiple sizes, including:

  • 20″ × 20″ × 20″
  • 18″ × 18″ × 18″
  • 16″ × 16″ × 16″
  • 18″ × 12″ × 12″

We also provide single‑wall shipping boxes, such as 8″ × 6″ × 4″, 7″ x 5″ x 5″, or 5″ x 5″ x 5″, and 9″ x 6″ x 6″, suitable for lighter items and small parcels.

To protect fragile items, we supply standard Pallet Wrap Cling Film, biodegradable packaging materials, biodegradable bubble wrap, biodegradable packing peanuts, honeycomb wrapping paper and heavy‑duty biodegradable kraft tape. We also provide 5‑metre corrugated cardboard rolls for extra cushioning and surface protection.

We pledge to deliver your packaging supplies directly to your door in London, same hour, with approximately 70% of all orders arriving in 65 minutes. We achieve this rapid response time by exclusively utilizing a fleet of agile, zero-emission e-cargo bikes that effortlessly bypass city traffic.

Yes. We know that residential moving rarely happens on a Tuesday afternoon. We are fully operational and delivering every day of the week, with extended weekend hours from 9 to 20:00 on Saturdays and Sundays.

The most efficient method is to message us directly on WhatsApp. Just send us your postcode and your required items. You will speak directly to a human team member—no automated AI bots—who will instantly confirm your prices, dimensions, stock and delivery slot. Alternatively, you can order through Deliveroo.

Absolutely. Unlike the flimsy single-wall boxes sold by budget suppliers, our standard moving boxes are heavy-duty, double-ply, double wall corrugated cardboard designed for maximum structural integrity. They are manufactured right here in the UK using partially recycled materials and are 100% recyclable.

For the updated list, check out WhatsApp catalogue: https://wa.me/c/447743682155

No, we refuse to contribute to single-use plastic pollution. Instead, we offer high-performance, UK-made biodegradable alternatives. Our Biodegradable bubble wrap is infused with special additives that safely break down the polymer matrix when exposed to environmental heat, and our heavy-duty Kraft packing tape, not laminated, uses natural rubber glue, making it fully recyclable alongside your cardboard boxes. We also supply honeycomb wrapping paper and biodegradable packing peanuts.

Yes. We offer TV packing box bundles designed for safe transport and moving. Available sizes include:

  • 32‑inch TV double wall box bundle
  • 55‑inch TV double wall box bundle
  • 65‑inch TV double wall box bundle

These bundles provide secure protection for screens during transport, including bubble wrap, packing peanuts and foam corners.

Yes. We stock thermal receipt paper rolls compatible with most card machines and point‑of‑sale systems, 57 mm x 40 mm.

We are actively building a circular economy. If you return boxes purchased directly from us in new condition, we will credit your account to use against your next order. This keeps high-quality materials in the loop and out of landfills., further promoting recycling and sustainability and the circular economy. (Note: This programme excludes purchases made via third-party platforms due to commission structures).

You are more than welcome to visit us! We operate a hub out of Unit 60 on the upper floor of Gossamer Gardens inside Gossamer City project (E2 9FN), situated just off Hackney Road. You can simply drop in to browse our materials or execute a rapid kerbside pickup to load directly into your car or van. As we do deliveries nearby at short notice, feel free to drop us a message on Whatsapp with what you are after, so that we can be ready when you arrive and most importantly, that our team is in to help you.

Very easy. You can easily use your maps app to route directly to our Hackney store inside Gossamer city Gardens project, near Hackney Road, or if you prefer absolute precision, you can find our exact entrance using the What3Words address: ///lion.dunes.habit.

Our kerbside pick-up is a frictionless, drive-up solution designed specifically for busy Londoners, frantic movers, and local businesses in a rush. Cardboard boxes are notoriously bulky to carry on foot. Instead of worrying about parking or carrying heavy flat-packed double-ply boxes down the street, you can drive directly to our loading area near Hackney Road. We will meet you right at your car, taxi, or van and load your vehicle for you, saving you time and physical effort.

We are based at Unit 60, Upper Floor of the Gossamer Gardens, London, E2 9FN (located just off Hackney Road, inside Gossamer City Gardens project, opposite to Container Ville). Because London roads can sometimes be tricky to navigate, we highly recommend using the global routing system What3Words. You can find our exact kerbside collection point by entering the what3words address: ///lion.dunes.habit .

Extremely easy. Simply type “Rush Rush Boxes London” into your Google Maps app, and it will guide you directly to our Hackney store (located just off Hackney Road, inside Gossamer City Gardens project, opposite to Container Ville).

We align our hours with the peak times people actually need to move, including full weekend availability. You can drive up and collect your supplies during the following windows: Monday to Friday: 11:00 – 16:00, and Saturday and Sunday: 10am – 8pm.

While walk-ins and spontaneous drive-ups are always welcome, we highly recommend sending us a quick message on Whatsapp beforehand. Squeezing a last-minute move into a tight schedule is stressful enough; letting us know you are on your way ensures we can pre-pack your specific double-ply boxes and packing supplies so that all is ready to slide into the boot the second you arrive.

To guarantee our ultra-fast, same-hour delivery times, we strictly limit our delivery radius to London Zone 1, 2, 3 and 4.

We eschew automated, frustrating AI chat systems in favour of real, human-to-human communication. The absolute fastest way to coordinate your arrival is via WhatsApp or 07743 682 155. Simply drop us a text when you are 10 minutes away, or when you pull up near Hackney Road. One of our friendly team members will head straight downstairs with your order, ready to load your vehicle immediately.

Boxes and biodegradable packing supplies delivered asap in London, UK.

Reach out to pedro@rushrushboxeslondon.co.uk for trade enquiries and bulk pricing and more information about the buyback programme.

One hour, more or less. 

Debit card, Credit card, Amex, Apple Pay, Google Pay. No Cash, sorry!

No upfront payment. Settle the bill on arrival by card / contactless, as we bring the card machine straight to your door.

No. You can order just one box, or one bubble wrap, and we’ll deliver it.

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